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Counseling FAQ

How do I sign up for services?

For individual and group counseling, all that is needed is a Request for Services Form, available online. Simply click on ‘Forms and Brochures’ to the left to reference the steps you need to take. A service request includes reading and signing our Professional Disclosure when you first arrive at the CAPS office in 107 Eickhoff, which describes our practice and some important items for you to consider.

What are your hours?

The reception area, shared with Student Health Services, is open from 8:30 a.m. to 6:00 p.m. Monday through Wednesday, and 8:30 a.m. to 4:30 p.m. on Thursday and Friday. The Counseling and Psychological Services provides counseling from 8:30 a.m. to 4:30 p.m. daily.

Do I have to have a serious psychological problem to come to the Psychological Counseling Services?

No. Students come to our Services to discuss a wide range of problems. Some do have more serious psychological difficulties. Students are encouraged to come in to discuss any type of concern — examples include roommate difficulties, loneliness, relationships, lack of self-confidence, procrastination, sexual orientation and gender identity concerns, grief, and cultural/ethnic issues.

Will anyone be told that I have come to the Counseling and Psychological Services?

No. CAPS has a strict confidentiality policy and will not release information regarding contact with a student without permission from the student except in a serious psychiatric emergency. It is the student’s right to choose whether to discuss their coming to CAPS with parents, friends, academic advisors, or prospective employers.

What happens when I complete my brief, individual counseling?

For students who request additional counseling, we provide referrals to appropriate agencies and private practitioners in the local community. There are no session limits to group counseling. Emergency care is always available.

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